First Steps

Troubleshooting first steps

Troubleshooting Checklist
MemberMouse is a WordPress plugin that runs in the WordPress environment. MemberMouse has no control over this environment and can be adversely effected by ...
Mon, 14 Aug, 2023 at 1:59 PM
Using Safe Mode
3rd party software is commonly installed and run alongside the MemberMouse plugin within the WordPress environment. This can include themes, plugins and ...
Tue, 8 Aug, 2023 at 1:02 PM
Plugins That Cause Problems
The following is a list of plugins that are known to cause issues in some configurations: Cache Plugins All cache plugins should be used with caution a...
Wed, 13 Jul, 2022 at 12:20 PM
Troubleshooting Plugin and Theme Conflicts
One of the benefits of using WordPress to power your website is that there are thousands of plugins and themes available to help you accomplish all sorts of...
Sat, 16 May, 2020 at 11:38 PM
How To Get Fantastic Support
At MemberMouse, we pride ourselves in providing the highest level of customer support possible. We feel it is a major differentiating factor between us and ...
Tue, 8 Aug, 2023 at 12:47 PM