Pre-Sales FAQ

Can I export data from MemberMouse to accounting software like QuickBooks?
No. But some of our supported payment methods, such as Stripe, can export data directly into QuickBooks. Read Payment Methods Overview for more infor...
Mon, 17 Sep, 2018 at 9:27 AM
Are the order forms / checkout mobile responsive?
MemberMouse provides the functional components of the order form, but MemberMouse Core Pages, such as the Checkout Core Page, are setup as standard WordPres...
Tue, 11 Sep, 2018 at 11:19 PM
Can I use my existing CRM solution with MemberMouse?
MemberMouse has many of the same features as CRM software.  When checkouts are processed, customer information is stored in the Manage Members section of th...
Thu, 4 Oct, 2018 at 3:07 PM
Can billing information be transferred to MemberMouse?
The Import Wizard will import all of your members, their account information and their appropriate access rights into MemberMouse. Unfortunately billing ...
Thu, 28 Mar, 2019 at 7:19 AM
Is it possible to offer memberships with a limited time to my customers?
If you want to shut off the ability for people to sign up for a membership level past a certain point, you could set the status of a membership level to ina...
Mon, 17 Sep, 2018 at 8:53 AM
Does MemberMouse support split testing?
The actual process of split-testing would have to be handled externally - MemberMouse doesn't provide a split-testing service or methods to target aud...
Wed, 15 Aug, 2018 at 11:37 PM
Can I tailor pages and content for a specific member?
Yes, MemberMouse has a large library of SmartTags which allow you deliver dynamic content on any page based on information about the logged-in member.  ...
Fri, 24 Aug, 2018 at 1:57 PM
Do you use SSL certificates for secured payments?
The security setup needed to accept payments comes from the server itself, and is not part of the MemberMouse plugin.  If you're collecting credit card ...
Wed, 15 Aug, 2018 at 7:18 AM
What happens to my customer data if I choose to cancel my MemberMouse account?
All data associated with the MemberMouse plugin including customer data, order data, configuration data, etc. is stored in the database on your server. We d...
Mon, 17 Sep, 2018 at 8:56 AM
I want to allow members to be able to create an account on our site.
Accounts are automatically created when a customer makes their first purchase. You can also allow members to create an account for free.  The Purchasing...
Tue, 14 Aug, 2018 at 4:02 PM