Pre-Sales FAQ

Can I create a recurring subscription term of longer than 1 year?
The limit on subscription payments is 1 year.  The reason for this is that some payment methods (such as PayPal) do not support longer subscription peri...
Fri, 5 Oct, 2018 at 4:40 PM
Do members have the ability to download and upload documents for storage securely?
MemberMouse protects WordPress pages and posts, but you would need another plugin to control uploading and downloading of documents. The ability to upload a...
Fri, 10 Aug, 2018 at 2:58 PM
Are caching plugins like W3 Total Cache compatible with MemberMouse?
They can be used with MemberMouse, but you will want to make sure that they are configured correctly to avoid issues with the dynamic content on your websi...
Mon, 17 Sep, 2018 at 11:32 AM
Can I translate MemberMouse pages into another language?
MM 2.2.6+ Yes. It’s possible to translate most text in the MemberMouse backend to the language of your choice using WordPress’ built-in localiz...
Mon, 17 Sep, 2018 at 11:28 AM
If I integrate with Stripe, and later cancel MemberMouse, do the payments carry on in Stripe?
If you integrate with Stripe, MemberMouse handles recurring billing, so if you deactivate the plugin, recurring billing through Stripe will no longer happen...
Mon, 17 Sep, 2018 at 8:47 AM
Can MemberMouse be used on a multisite?
WordPress multisite isn't something that we have official support for at the moment. The MemberMouse plugin will work on the top-level site of a multis...
Mon, 17 Sep, 2018 at 9:29 AM
Can I sell a piece of content individually and also make it available for those who purchase a membership?
Yes, you can use MemberMouse to sell content or access to content (for example, courses) individually as a bundle (add-on), as well as include them as part ...
Tue, 11 Sep, 2018 at 11:20 PM
Is it possible to allow my customer to spread a payment over 'X' number of months?
In MemberMouse, you can set limited payment plans in the Product settings for an item.  You will place your monthly payment amount under 'Price', cl...
Wed, 28 Mar, 2018 at 10:52 PM
Does MemberMouse support multiple currencies?
The MemberMouse plugin supports many currencies. Which currency you can use depends on which payment vendor you choose to integrate with. Follow this link ...
Mon, 17 Sep, 2018 at 9:30 AM
How does your system protect against piracy?
MemberMouse protects WordPress pages and posts and offers a robust access control system that prevents unauthorized access. To protect files linked on W...
Tue, 14 Aug, 2018 at 4:00 PM