Member Details

Email a Purchase Link to a Member
    Using a Purchase Link Email a Purchase Link to new or existing members to streamline the purchasing process for a specific product, bundle or members...
Wed, 9 Oct, 2019 at 6:35 PM
'Forget Member' Feature - Anonymize a Member
Available in MM 2.2.8+ As part of the EU General Data Protection Regulation (GDPR), users have the right to erasure, also known as 'the right to be ...
Mon, 4 Jun, 2018 at 10:13 AM
Give a Member Access for Free
You can easily give a member access to a paid bundle or membership level for free. How to Comp a Bundle or Membership Level In the MemberMouse m...
Wed, 9 Oct, 2019 at 6:36 PM
Issue a Refund
Follow the steps below to issue a refund: In the MemberMouse menu go to Manage Members and click on the member's email for whom you would like to ...
Fri, 1 Jun, 2018 at 3:46 PM
Login as a Member
Follow the steps below to login to a member's account: In the MemberMouse menu go to Manage Members and then click on a member's email or click...
Tue, 17 Mar, 2020 at 6:19 AM
Manage Bundles on a Member's Account
    Bundles provide you with an alternate way to sell and grant access to content. You can easily manage the bundles applied to a member's account ri...
Wed, 9 Oct, 2019 at 6:39 PM
Manage Subscriptions
What is Manage Subscriptions? The manage subscriptions view is a section in the Member Details area that displays active subscriptions for each member&#...
Sun, 5 Mar, 2023 at 2:01 PM
Payment Options Overview
What is the Payment Options Dialog Box? The Payment Options dialog box allows you to make changes to a member's account. You may comp a membership o...
Fri, 16 Nov, 2018 at 4:06 PM
Place an Order for a Member
You can easily place an order for a new or existing member. You will do this in the Payment Options dialog box that will pop up anytime you are prefor...
Wed, 9 Oct, 2019 at 6:40 PM
Reinstate an Expired or Canceled Member
The way that MemberMouse functions is that if an account is expired the customer will be unable to login and instead will be redirected to an error page.  ...
Thu, 13 Sep, 2018 at 4:02 PM