Member Details
Video Update: The location of the 'Days as Member' Calculation Method section has moved from the General tab to the Access Rights tab. What...
Wed, 9 Oct, 2019 at 6:19 PM
PRO PLAN + If a subscription is managed by card-on-file payment service (i.e. Stripe, Braintree, Authorize.net CIM), and you are on the Pro Plan or hi...
Fri, 3 Mar, 2023 at 10:37 AM
Canceling a bundle will cancel any related subscription for that bundle but will not cancel the member's account. When a bundle on a member's accoun...
Tue, 14 Feb, 2023 at 3:28 PM
What's described in this article is only applicable to members who have a bundle that is configured to expire. Read this article and see the Expiry Sett...
Tue, 20 Nov, 2018 at 2:48 PM
When a member's Membership Level is canceled, they will not be able to log in. If the Membership level did not have any subscription payments, then the ...
Fri, 1 Jun, 2018 at 1:57 PM
What's described in this article is only applicable to members whose membership level is configured to expire. Read this article and see the Expiry Sett...
Mon, 14 Aug, 2023 at 2:04 PM
In the MemberMouse menu, go to Manage Members and click on any member's email or click on the edit icon to see the details for that member. Th...
Tue, 14 Feb, 2023 at 2:18 PM
Follow the steps below to edit a member's billing address: In the MemberMouse menu go to Manage Members and then click on any member's email or...
Wed, 7 Nov, 2018 at 6:44 AM
In the MemberMouse menu go to Manage Members and then click on any member's email address or click on the icon in order to go to the Member Deta...
Wed, 9 Oct, 2019 at 6:31 PM
Follow the steps below to edit a member's shipping address: In the MemberMouse menu go to Manage Members and then click on any member's email o...
Wed, 7 Nov, 2018 at 6:51 AM