General Data Protection Regulation (GDPR) FAQ
MemberMouse has specific features that can aid with compliance for the right of access, the right to erasure, the right to data portability as well as assis...
Wed, 16 Jun, 2021 at 2:51 PM
Yes. The 'Forget Member' feature (available in MM 2.2.8+) was expressly created for this purpose. This configurable feature allows for erasing and a...
Wed, 9 May, 2018 at 11:54 PM
This is a good question to which the short answer is that because of the way MemberMouse operates, a Data Processing Agreement (DPA) between MemberMouse and...
Thu, 10 May, 2018 at 10:43 AM
Yes. Support for email with confirmed opt-in is available with all of our email integrations. The confirmed opt-in functionality needs to be enabled on the ...
Mon, 3 Apr, 2023 at 10:59 AM
Yes. Data that the customer enters into the MemberMouse system can be exported. The Browse Members search interface can be used to locate the member you wan...
Thu, 10 May, 2018 at 12:21 AM
MemberMouse can help in the management of consent through the Custom Fields feature and by allowing for confirmed opt-in with our email integrations. C...
Mon, 3 Apr, 2023 at 11:43 AM
MemberMouse provides a clear interface from which to view and make changes to information associated with a member’s account - the member details area. You ...
Mon, 3 Apr, 2023 at 11:46 AM
No. The 'Forget Member' feature operates solely on personally identifiable information that is stored in the MemberMouse database tables on your hos...
Wed, 31 Jul, 2019 at 4:22 PM
The key difference between 'forgetting a member' and 'deleting a member' is that 'forgetting' allows all of the reports and statisti...
Thu, 10 May, 2018 at 1:57 PM