Payment Settings FAQ

Can I change the account associated with my configured payment vendor?
Changing the account you have already set up for a specific payment method is not recommended. Each payment method ties into your MemberMouse billing w...
Tue, 11 Sep, 2018 at 11:21 PM
When customers sign up for a free trial, when is the credit card verified?
Credit cards are verified at the time of signing up for the trial even though the card isn't billed. This can be demonstrated by attempting to purchase ...
Thu, 4 Oct, 2018 at 11:33 AM
I'm testing with an onsite payment provider and the test buy doesn't show up
If your test purchases aren't showing up in your chosen payment service, one of the first things to check is that the Test Payment Service is de-activat...
Thu, 28 Jun, 2018 at 8:53 AM
Can I Verify Active Balance on a Customer's Card or Decline PrePaid Cards?
Question When creating a free trial, can I put a hold on a card to verify an active balance? or  Can we decline pre-paid debit cards, in order to reduc...
Fri, 21 Sep, 2018 at 12:57 AM
When does a credit card get verified if a product has a free trial period?
Credit cards are verified at the time of signing up for the trial even though the card isn't billed. This can be demonstrated by attempting to purchase ...
Sat, 6 Oct, 2018 at 8:30 PM
If I have test data enabled, what do people see?
The intention with test data is to populate the fields on the checkout form when it is viewed by a non-member. This makes it easier to process transactions ...
Sat, 22 Sep, 2018 at 3:26 PM