Installing and Upgrading

Installs upgrades FAQ

Installing MemberMouse
In order to activate and use the MemberMouse plugin, you must have an active license. This article walks you through the process of creating a license and a...
Sat, 15 Jul, 2023 at 10:23 AM
Installation Error - File Exceeds the upload_max_filesize
The following article will help you get MemberMouse installed if you have received an error stating:   "The uploaded file exceeds the upload_max_file...
Tue, 19 Jan, 2021 at 3:52 PM
Installation Error - Destination folder already exists
This error is encountered when you attempt to manually upgrade the plugin while a copy of the plugin is still installed on your server.  Before i...
Thu, 28 Jan, 2021 at 11:38 AM
Installation Error - Problem downloading libraries
The following article will help you get MemberMouse installed if you have received an error stating:   "There was a problem downloading all the li...
Tue, 29 Oct, 2019 at 10:12 AM
Installing MemberMouse on a Local Host
SUPPORT DISCLAIMER: If you have issues using the plugin on a local host, we won't be able to assist with troubleshooting as it falls outside of our s...
Mon, 7 Aug, 2023 at 2:22 PM
Troubleshooting MemberMouse on a Local Host
If you are encountering errors while trying to install MemberMouse on a local host, there are many reasons why this might occur. One could be that the comm...
Thu, 14 May, 2020 at 10:45 AM
Upgrading MemberMouse
We're constantly improving MemberMouse with enhancements and new features. As a result, you'll be notified about upgrading your MemberMouse softwar...
Fri, 13 Oct, 2023 at 2:37 PM
Manually Upgrading MemberMouse
Sometimes the MemberMouse team may set you up with a new version of the MemberMouse plugin prior to its official release. Other times a quick manual upgrade...
Tue, 14 Feb, 2023 at 12:01 PM
Uninstalling MemberMouse
IMPORTANT: This operation CANNOT be undone. We recommend backing up your site files and database prior to running the uninstaller. If you want to uninst...
Thu, 20 May, 2021 at 12:31 PM