Member Details

Member Details Overview
    The member details area allows you to view and make changes to details associated with a member's account. You can see general top-level informat...
Tue, 19 Jan, 2021 at 3:07 PM
Add Affiliate Info to Existing Transaction or Subscription
PRO PLAN + If you are on the Pro Plan or higher, then you can adjust the affiliate information on an existing transaction. First, go to the Manage T...
Fri, 3 Mar, 2023 at 10:35 AM
Allow Members to Change their Username
By default, WordPress doesn't allow users to change their username once their account is created. MemberMouse bypasses this restriction and allows membe...
Fri, 21 Dec, 2018 at 2:56 PM
Allow Members to Create a Custom Username During Signup
If you want members to be able to create a custom username when they're signing up, first you have to make sure you have MemberMouse configured to allow...
Mon, 10 Dec, 2018 at 12:54 PM
Automatically Uncheck 'Remember Me' Box on Login Page
On the login page, the Remember me checkbox is checked by default. If you would like this checkbox to be unchecked by default, then you can insert the follo...
Tue, 26 Jun, 2018 at 4:53 PM
Bill Card On File
If you encounter a billing issue with a recurring payment, one way to resolve this is to cancel and then reactivate that customer's account. Follow thes...
Mon, 1 Feb, 2021 at 10:53 AM
Bulk Delete Members
MM Version 2.4.1+ - MemberMouse versions 2.4.1 and above have a bulk delete option for when you have an abundance of test members, spam signups, or non-payi...
Tue, 14 Feb, 2023 at 1:29 PM
Change a Member's Account Status
  In the MemberMouse menu go to Manage Members and click on a member's email. This will direct you to the Member Details page for that member. Ne...
Wed, 9 Oct, 2019 at 6:09 PM
Change a Member's Membership Level
  In the MemberMouse menu go to Manage Members and click on a member's email or click on the icon in order to see the details for that member. Ne...
Wed, 9 Oct, 2019 at 6:15 PM
Merge Member Accounts
Available MM2.4.0+ When a member has signed up multiple times, or made purchases using different email addresses, multiple accounts are created, and ...
Fri, 18 Mar, 2022 at 4:43 PM