MemberMouse gives you the option to design an email to be automatically sent out to new members. Each membership level has a welcome email template ready for you to customize. You will also be able to change and evolve the welcome email at anytime.
Create a Welcome Email
- When you edit or create a new membership level, a dialog box will pop up containing a section for designing a Welcome Email.
- After configuring the Welcome Email, click the button to save your settings.
- At any time after creating it, if you want to edit your Welcome Email, go to Product Settings > Membership Levels tab, and click on the pencil icon to edit a membership level.
Welcome Email Options
OPTION | DESCRIPTION |
Send Welcome Email | Check this box if you would like a welcome email to automatically be sent out to new members who sign up for this membership level. Uncheck this box if you don't want a welcome email automatically sent out. |
From | This is the email address that will show up as the From address when the member receives the email. The default employee account will be automatically selected. You can select a different employee email address to be used by selecting a different one from the drop down. If you need to add more employees, click the add employees link. |
Subject | This is the subject of the email. It can contain plain text only. You can personalize it by using MemberMouse SmartTags. You can use a number of different SmartTags here and you can find a list of valid SmartTags by rolling over the icon. One SmartTag that is particularly relevant here is the [MM_Member_Data] SmartTag which can be used to add member data such as first name, last name, email address, password, etc. Click here to view a sample welcome email. |
Body | This is the body of the email. It can contain plain text and HTML. You can personalize it by using MemberMouse SmartTags. You can use a number of different SmartTags here and you can find a list of valid SmartTags by rolling over the icon. One SmartTag that is particularly relevant here is the [MM_Member_Data] SmartTag which can be used to add member data such as first name, last name, email address, password, etc. Click here to view a sample welcome email. |
Sample Welcome Email
Below is a sample welcome email that uses relevant MemberMouse SmartTags that you could use as a starting point for creating your custom welcome email. To learn more about the SmartTags used view the SmartTag documentation.
Subject:
Welcome [MM_Member_Data name='firstName']!
Body:
Hi [MM_Member_Data name='firstName'], Thanks for joining our community! You can login with the following credentials: Username: [MM_Member_Data name='username'] Password: [MM_Member_Data name='password'] <a href="[MM_CorePage_Link type='homepage' autoLogin='true']">Click here to login</a> If you have any questions, feel free to contact us at <a href="mailto:[MM_Employee_Data name='email']">[MM_Employee_Data name='email']</a>. Thanks! [MM_Employee_Data name='displayName']
Note: If you'd prefer not to include the member's password in the welcome email, just remove the [MM_Member_Data name='password'] SmartTag.