What is the Transactions View?
The transactions view is a section in the Member Details area that displays payment-related activity for each member's account. This includes any initial and subscription payments, associated affiliate information and an account of what refunds have been issued.
Viewing Transactions
In the MemberMouse menu go to Manage Members and then click on any member's email or click on the icon in order to see the details for that member. Next, click on the Transactions tab.
The screenshot below is an example of what the transactions tab for a member will look like. Here you will be able to quickly see all of the purchases a member has made, the order number, date and time of the transaction and other attributes. The transaction tab is also where you can issue a refund or add/edit affiliate info. Consult the Transaction Details table below to learn more.
Transaction Details
Order# | This is a reference number for the order. The member will see the order# in their order history. |
Date | This is the date and time that the purchase went through. |
Product Name | This is the name of the product that was purchased. Remember that products can be associated with bundles or membership levels. To learn more, see the article Products Overview. |
Amount | The dollar amount the member was charged for the product will be listed here. VOIDED - If the charge was 'refunded' before the amount was settled through the payment processor and debited from the customer's account. ![]() |
Type | ![]() ![]() ![]() ![]() |
Affiliate | ![]() ![]() |
Actions |
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